top of page

Cancellations

Terms and conditions

 

Accepting the terms and conditions listed on this page are a requirement of making a booking. 

​

Cancellations and requests for changes to pre-arranged appointments by the Client must be received no later than 48 hours before a scheduled appointment.

Refunds and rescheduling

If a cancellation is made by the Client less than 48 hours before the lesson, no refund will be given for that lesson and it cannot be rescheduled.

​

Please note that all blocks of lessons must be taken within 4 months of the first lesson. Refunds will not be given for non-completion of blocks of lessons on the part of the client.

2

Deposits

Any deposit paid is non-refundable in the event of a cancellation prior to the commencement of a lesson.

3

Unforeseen circumstances

If your dog is ill, issued with a treatment by a veterinary practioner, comes into season or suffers an injury before the appointment, please contact us immediately.

bottom of page